We only charge you for the specific cuts of meat we send you. Because weights of cuts can vary a bit, we wait until we’ve packed your order to actually charge your card. This means you pay for exactly what you get.

We ship so that packages arrive on Wednesday.

Yes, we'll deliver to the address you entered into the system.

Ingredients are shipped frozen and carefully packaged in an insulated box.

Your order will come in a box with a curbside recyclable insulated liner and drain-safe ice packs. We also sometimes use dry ice, which should never be touched with bare hands. Allow it to evaporate.

We deliver orders on a weekly basis and you will be given a delivery date prior to confirming your order.

For safety reasons and to guarantee the quality of our products, we do not leave deliveries outside the residence unless the customer has explicitly authorized it. This prevents potential theft, damage, or deterioration of the product due to weather conditions. If a delivery attempt was made but the order could not be delivered, the order must be picked up at our physical store in Dorado. Otherwise, a refund will be issued, minus the applicable restocking fee. This fee covers the operational costs associated with the returned product, including handling, the time and effort of our delivery staff, and the loss of product freshness, as we work with perishable foods that must be maintained under optimal conditions. We take our commitment to delivering fresh, high-quality products very seriously, ensuring the satisfaction of every customer.

Shipping cost is $12. Please Note: All orders of $99 or more qualify for Free Home Delivery.

Orders within our regular service area are delivered by us or by Islandwide, a trusted local courier.

Your card will be charged at the time that your order is packed for delivery. You may notice a slightly lower or higher final order total as some adjustments may be necessary for any items priced by the pound.